Studio Idan - Art & Photography »» Fine art store by Idan Wizen »» Delivery & Returns

DELIVERY

Studio-idan.fr provides you with the option of receiving your photos at home or in the Studio Idan SAS gallery based in Paris, France. You will be notified of the delivery date when you choose the format for each photograph. Our haulage contractor will contact you the day before delivery.

Delivery in the Studio Idan SAS’s gallery

FREE

Within 7 days

Order on Studio-idan.fr and choose delivery atour studio. You’ll be notified by e-mail or SMS when the photograph arrives at the gallery.

 

HOME DELIVERY

Delivery within 21 days.

From an order above 219 €, the delivery is free. Under, the forfeit is 8€ HT

Studio Idan SAS photographs are delivered in secure packaging that is designed to protect works of art. The amount charged depends on the format of the photograph. The delivery period is 21 days from receipt of order.

FREE RETURNS FOR 7 DAYS

 To do so, please contact our customer services who will outline the procedure. Please take care to check that the photographs are in perfect condition and in their original packaging.

– By email : contact@idan.fr

Once we have received your return, you have the following choices:

– To choose a new photograph of an equivalent value

– To receive a Studio Idan SAS gift cheque for the equivalent amount

SECURE PAYMENT

For all card payments (Visa, Mastercard) the banking transaction is carried out by Paypal, a leader in payment system. Your bank details are encrypted (SSL technology). They do not circulate over the internet and cannot be intercepted. Your bank details (card number, expiry date…) are under no circumstances communicated to Studio Idan SAS.

You can also purchase via :

– Bank Account transfer

CUSTOMER SERVICE READY TO HELP

A question about your order, about one of our photographers or about our prints ? Studio Idan SAS customer service is at your disposal !

Contact us :

– By email: contact@idan.fr

LEGAL MENTIONS

Raison sociale : Studio Idan SAS au capital de 5 000 €

RCS Paris 535128847 

TVA intracommunautaire : FR 81 535128847 

23 rue duméril – 75013 Paris France

Tel : +33143375091

Email : contact@idan.fr

Studio Idan SAS is directed by Idan Wizen 

RIGHTS CONCERNING THE WORK

The artist, because of having taken the initiative of his creation, remains the bearer of the rights of author of his or her work, as defined by French law. The rights of representation and of reproduction of the works presented on the site Studio-idan.fr belong to their authors and to Studio Idan SAS . Their conjoint authorization is necessary for all exploitation of these rights. Your rights to the purchased work are therefore limited to a right to private use, excluding any right of representation and of reproduction.

INTELLECTUAL PROPERTY RIGHT

All the elements present on the site and the site in itself are protected by the right of the author, right of trademarks, of designs, and models and/or all other intellectual property rights. By item, which we understand to be non-exhaustive: the photographs, images, designs, illustrations, texts, videos, logos, screen savers, backgrounds, trademarks, models, software programs…These articles belong to the company Studio Idan SAS or are utilized with the permission of their owners. Therefore, all reproduction, representation, utilization, adaptation, modification, incorporation, translation, commercialization, partial or integral by whatever procedure or on whatever medium that may be (paper, digital…) are forbidden, without the advanced written authorization of Studio Idan SAS , besides the exceptions endorsed in the article L 122.5 of the Code de Propriété Intellectuelle, under the pain of constituting a breach in the copyrights of the author and/or of designs and models and/or of trademark, punished by two years of imprisonment and a 152 449,02€ fine.

PROTECTION OF PERSONAL INFORMATION

The automatic processing of nominative information was declared to the Commission Nationale de l’Informatique et des Libertés under the number 1280165. In function of your choices at the time of the creation or of the modification of your account, you will be susceptible to receive the offers of our company and those of our partners. If you no longer wish it, you can modify these choices in your Client account on the Site or in writing us at the address here below. In application of the law Informatique et Libertés of January 6 1978, You dispose of a right of access, of modification, of rectification, and of suppression of the information that concerns you. You can exercise this right in sending an email or a letter to the following address : Studio Idan 23 rue duméril 75013 Paris – FRANCE Email : contact@idan.fr Tel : +33 1 43 37 50 91

You can equally consult or modify your personal information in your client account on Studio-idan.fr. Studio Idan SAS is brought to collect personal information at different moments: ordering, creation of a client account, subscription to the Studio Idan SAS newsletter or partnerships, sending of your list of preferred photos to your friends, recommendation of the site to your friends, sponsorship, questionnaires for the knowledge of your tastes and interests.The information that you communicate to us will be able to be the object of computerized treatments in order to allow the handling of your file, the security of the payments, the expedition of the work and the implementation of commercial actions. This information will be able, as a result and exclusively for the aforesaid ends, to be communicated, in France and abroad, to public organisms or private societies.

SECURITY OF INFORMATION

The information that you confide to Studio Idan SAS is stocked on secure servers of our host Open Resources (except data banks). The access to this information is protected and limited to registration operations and the handling of your orders, statistic operations that allow us to improve our services and services such as the sending of newsletters, photo alerts, recommendation to a friend, or sponsorship. When you pay for you order on Studio-idan.fr, you enter your bank coordinates direct in the secure server of Paypal. Your bank information is encrypted (SSL technology, Secure Socket Layer). It does not freely circulate on the Internet and cannot be intercepted. Studio Idan SAS does not know your bank coordinates.

COOKIES

Cookies are a text file sent by our site to your navigator and are stocked on your computer. The site Studio-idan.fr uses a cookie in 2 cases :

– to facilitate your connection to a client account in automatically recognizing you. This is uniquely if you have demonstrated the wish in checking the corresponding box.

– to allow you to find the contents of your shopping cart until 90 days after your visit to our site.

– to improve and personnalise the website features such as the product wishlist or favourite photographs. If you do not accept cookies, some or all of these services may not work as expected.

– to capture technical information during the visit, to identify website bugs and improve perofrmances, to smoothen experience. They help narrowing the issues, heavy images and slow animations to fix technical issues when visitors are browsing the website. Payment information is never recorded and is managed by a certified payment processor.

If you do not accept cookies, some or all of these services may not work as expected. The cookie does not take into account your actions realized on Studio-idan.fr. It does not in any case allow us to know the other sites that you have visited or that you are going to visit. You have the possibility to delete cookies. At all times, at each new visit on Studio-idan.fr a new cookie will be put in place.

In Internet Explorer :

In the “Tools” menu, select “Internet Options”.
In the tab “Confidentiality” select the level « block all cookies » and validate

In Firefox :

In the “Tools” menu, « Internet Options » submenu, select “Delete my traces”.
Select « cookies » and validate If you prefer, you have the possibility to navigate on Studio-idan.fr without cookies. In navigating without cookies you will not have the option to have your user name or password registered for connection to your Studio Idan SAS client account, nor to re-find the contents of your shopping cart.

To navigate without cookies,

With Internet Explorer : 1. In the “Tools” menu, select “Internet Options”.

In the tab “Confidentiality” select the level « block all cookies » and validate

With Firefox :

In the “Tools” menu, submenu « Internet Options», select “Private life”.
Uncheck the box « Accept cookies » and validate.